Like a broken record, I offered the normal upbeat view of the future of the Internet but prefaced my remarks by asserting that we are only 5% of the way there. In other words, of all the things that could be done on the Internet that would save us time and make our lives better, only 5% of them are there. It may sound low but consider retail e-commerce. Although there has been continuous and steady growth of retail e-commerce it still represents just 3.5% of total retail (as of the end of October). Why isn't it 25% or more? Much written about that here at patrickWeb but the short version is that there are still a lot of lame web sites. "Click here for the location of our nearest dealer where you can visit or call to buy the product you just found" or "Click here to download this form and fax it to us". And of course there are the ubiquitous clipboards at doctor offices where we take a pen and provide a lot of information information that they already have.

I described one man's view of the evolution of the Internet including the seven characteristics below. This parsed way of looking at the Internet has served me well for quite a few years. The things going on under each area continuously change and Jim asks me once a year to do a thumbnail sketch of my latest thinking.

Fast
Broadband in the U.S. is not a pretty story compared to other parts of the world. The problem is that there are too many lobbyists and the FCC is a political organization. The new FCC head is a very smart guy with venture and business experience. He totally gets it. The only problem is that AT&T, Comcast, and Verizon have more lawyers than he does. Meanwhile France is racing at full speed to offer 100 megabit access and WiFi throughout the country. Thanks to the telco lobby, many states have banned the offering of WiFi by municipal entities.

Always On

WiFi is part of the fabric of the world. The big shift is streaming of data -- not just tweets, but data from *things*. Bridges, toll booths, traffic lights and sensors, buildings, cars, and health monitoring devices attached to people. Hospital physicians will be able s will soon be adjusting the drip rate on infusion pumps in the hospital from their office based on real-time data from the patient. The WiFi infusion pumps enable hospital administrators to know where the pumps are (they never have enough of them) and which ones need maintenance. WiMax continues to struggle. Some believe it will replace WiFi. My bet is on WiFi and in a two years or less we will have WiGig -- gigabit wireless.

Everywhere
Cloud computing has become the mainstay for me and for millions. Whether it is gmail or MobileMe the convenience and reliability of the clouds is compelling. The next big wave is enterprise cloud computing. Virtualization is making enterprise servers more scalable, reliable, and efficient than ever. AJAX is enabling applications to run in any browser on any kind of computer including mobile. Especially mobile. There are hundreds of millions of PC's but there are billions of mobile devices. Today most of them are dumb. In a few years most of them will be smart. Opera sofware is enabling even the dumb phones to have web access.

Natural
Social networking may not be a business model in and unto itself but it has become fundamental to all aspects of our economy and society. Integration of social networking with a full range of web applications will evolve to become the primary means of collaboration. The emerging issue is that many people are a bit liberal with sharing their every movement -- what they are eating, listening to, where they are headed, their current latitude and longitude, and where they slept last night. They are not thinking that some day they may run for office or interview for a job.

Intelligent
The Semantic Web is the next big turn of the crank but the crank is moving slowly. Most web pages have links but do not have context. In other words the words on the page do not necessarily mean anything -- but they could. If a web page said "Join us for a concert by The Eagles at Kimmel Center in Philadelphia next Tuesday" that set of words could have a lot of context. Clicking on it could add the concert to your calendar, knowing what "next Tuesday" means. It would also know exactly where the Kimmel Center is and that The Eagles is a performing group that performs a particular genre and your music player would receive a list of suggestions of music they have recorded or links to live concerts under way at the moment. This is the tip of the iceberg. The semantic web will lead us to a point where most of the interactions of web pages will be between computers not between computers and people. The biggest growth of intelligence is occurring in the field of analytics. Exabytes of data are being stored. Analytics will enable businesses to make sense of it, model their business and continuously adapt to what is going on.

Easy
Technology isn't the easiest thing at times. There are many dimensions to "easy" but one good example is the Nintendo Wii. At a local senior center, members find the Wii to be their exercise coach. It is not just for kids! The iPhone has shown how easy it can be to get applications on a handheld computer. Amazon has done the same with the Kindle. Apple may do it again with a rumored tablet. Most companies still don't get the idea that the Internet is about power to the people. If you can't make it simple, people won't buy it.

Trusted
This is the big one. Will we trust the Internet? Security technology is available to achieve much higher levels of security than presently deployed both at enterprise and consumer levels. The bigger issue will be privacy. Banks have our personal information and they are using it. Healthcare insurers have more information about our health than our doctors do. Nevertheless, there is much to be optimistic about when it comes to electronic medical records. Maybe 5% of doctors and hospitals use them but this will likely rise fast and the result will be better care, better outcomes, and fewer errors. And, fewer clipboards.

Other patrickWeb conference related stories

One project at IBM, announced in November, I found quite interesting. IBM  scientists at the company's Zurich Research Laboratory have created a one-step point-of-care-diagnostic test, based on an innovative silicon chip, that requires a very small sample of blood, is significantly faster, portable, easy to use, and can test for many diseases, including one of the world's leading causes of death, cardiovascular disease. The quick results can provide a doctor with more time that could be the difference between life and death.

IBM has a track record of improving heatlhcare over many years but with the company's leadership in nanotechnology there are even more significant breakthroughs likely. The one-step point-of-care-diagnostic test uses a silicon chip roughly 3/4 of a square inch to analyze a tiny sample -- 2% of a drop -- and determine what "genetic markers" associated with a particular disease the patient may be carrying.

The new diagnostic test that uses capillary forces to analyze tiny blood samples The capillary action of the IBM chip is similar to what happens when dipping a paper towel in a cup of water - the microstructures in the paper fiber enable the towel to absorb the water. The tiny chip contains sets of micrometer wide channels where the test sample flows through in approximately 15 seconds, several times faster then traditional tests. 

A company in Begium -- Coris BioConcept  -- believes the microfluidic chip is the next step in the evolution of point of care devices and they are collaborating closely with with the scientists at IBM Research - Zurich to take the innovation to the next level. More details about the project are here.

This was the eighth year for the Supernova conference -- run by Kevin Werbach who is a leading expert on the business, policy, and social implications of emerging Internet and communications technologies. Kevin has a good track record of anticipating key trends along the path to the Network Age. Supernova attracts CEOs, bloggers, entrepreneurs, academics, practitioners, visionaries, policy experts and industry thought leaders. Like all conferences, the best part is catching up with friends and colleagues and comparing points of view.

There are a couple of unique things about Supernova. It is the only conference that connects with one of the world's foremost business schools -- the Wharton School of the University of Pennsylvania. The other unique feature is how "connected" the attendees can become with the speakers and each other. Supernova offers a live video stream, a twitter feed, and live blogging to enable attendees and remote participants from all over the world -- there were 200+ people from numerous countries in San Francisco this year -- to all jump into the conversation.

It is very difficult to summarize what I learned at Supernova. Every year it is mind expanding. I feel fortunate to be there and participate in the dialogue and stay somewhat on the edge of what is evolving. The mobile Internet continues to gain momentum -- seemed that everyone there had an iPhone. Last year I reported that social computing was mushrooming. Not sure what word describes the current status -- maybe all-consuming. There are serious discussions going on in the development community about how (not whether) to standardize identity, authorization, and applications across the various social networks in some sensible way. Privacy has always been an issue but as storage cost approaches zero, everything we say or do will be saved. Twitter is the tip of the iceberg. The telecommunications operators continue to consolidate and continue to offer poor customer service and a lack of choice. 

Kevin kicked things off at the Mission Bay Conference Center (UCSF Campus) with his view of the "changing world". The afternoon panels focused on how pervasive connectivity is altering everything from our social interactions to our cities and how the infrastructure of the Internet is quietly being transformed. The rise of cloud computing and broadband applications are shifting the landscape for both network operators and service providers. Anil Dash talked about how networking is beginning to make government more efficient and collaborative. Peter Gruber talked about the turmoil in the motion picture industry where it is becoming harder to predict what consumers will want. Avatar -- to be released in a couple of weeks -- cost $350 million to produce while Paranormal Activity is said to have cost $11,000. Which one will make more money? Chris Anderson, of Wired, talked about how a clever designer can use three-D software at home to design a physical object and then "manufacture" it on a $750 three-D printer in the basement.

Day two was at the Wharton San Francisco Campus. During the Opening Plenary Session, JP Rangaswami, John Hagel, Umair Haque, and Ellen Levy talked about the financial crisis and whether it is a permanent discontinuity in market economics or just a temporary bump in the road? The consensus was that the current recovery is temporary and there are big problems ahead. John Hagel cited that big business has had a steady decline in return on assets for decades and there is no sign that it will reverse. Not a pretty picture. I am more optimistic than any of the panelists.

Another interesting panel was about whether "There is a Media Business?". Their consensus was that the world doesn't need newspapers, record labels, and TV broadcasters as we know them but it does need journalism and distribution mechanisms for quality entertainment and information. The focus of the discussion was whether innovative new forms of online media will replace what is lost as traditional industries collapse? Most of us would say yes.

My friend and moderator Tim O'Reilly moderated a discussion about "Going with the Flow". We are moving from a world of web pages to a rich and continuous stream of information. Emails replaced by tweets. A web page about train schedules replaced by real-time data on where the trains are at the moment. Reading a review of something replaced by tweets of where someone is having a meal and what music they are listening too. For some, all of this is too much, even for some techies. One thing I can say for sure. The trend to more and more information about everything and everybody is not going to reverse any time soon. Hopefully kids will learn that posting things about their social activities today may prevent them getting a job or getting elected in the future. There is a lot of room for some common sense.

The panel about telecommunications was really good. Paul DeSa from the FCC gave a glimmer of hope. The FCC really wants to maintain an open Internet, deploy broadband throughout the country, and keep competition going to increase innovation. As I have written here many times, I am convinced that Verizon, Comcast, and AT&T do not share any vision that might reduce their monopoly power and profitability. I am all for profitability but only in a competitive marketplace. The lack of adequate competition is why prices are high, contracts lock us in, Internet speeds are exaggerated, and customer service is poor. I am not in favor of expanded government but in the area of telecommunications the government is our only hope in the short run. Looking forward to Supernova in 2010.

Other conference related patrickWeb stories

In a bold move to cut healthcare costs, IBM plans to drop co-pays by employees when they visit their primary care physicians under the company's self-insured coverage. The idea is to save costs over time by encouraging people to go to primary-care doctors sooner in order to get earlier diagnoses that could save on expensive visits to specialists and emergency rooms later. The company is able to make this change because it pays for the health-care benefits, not insurance companies. With 115,000 U.S. employees, IBM spends about $1.3 billion a year on healthcare so it is highly motivated to launch new healthcare initiatives.

Approximately 50% of Americans (133 million) have some form of chronic medical condition. Most of these people are not actually disabled, but they absorb a large amount of the country's healthcare resources. The most common chronic conditions are high blood pressure, arthritis, respiratory diseases like emphysema, and high cholesterol. The projections are that the number of people with chronic conditions will continue to increase. Most of the people in this category are between the ages of 18 and 64 -- in other words they are people who are working.

By encouraging employees to consult with their primary-care physicians IBM hopes to drive down costs over time. The company does not require primary-physician referrals for employees to see specialists. The combination of these factors -- no co-pay for primary care and no approvals for specialists plus payments of up to $300 a year to employees for taking exercise classes or enrolling their children in online weight-monitoring programs to curb obesity -- makes IBM a trend setter. The benefits will surely flow to both employees and shareholders. 

 Other IBM Happenings for the current period

The FTC has been studying the relationship between blogging and advertising for some time and just a couple of weeks ago published their "Final Guides Governing Endorsements, Testimonials". The FTC really has their hands full trying to deal with the scammers and spammers out there -- unfortunately, there are a large number of people out there who want to invade our privacy and bombard us with advertising, much of it fraudulent. The focus of this latest announcement is on the not so subtle cases where bloggers conceal their relationships.

When I started blogging in 1998, my postings were what I called "reflections" -- experiences or opinions in various hobby areas. I would say most postings back then were from bloggers who were sharing information on technical topics. What later emerged was a group of bloggers who were experts on specific products or services. We all know people who seem to know much more than average about photography or how to use Netflix or whatever. Companies mostly ignored blogging in the early years but eventually they figured out that some of the bloggers were actually subject matter experts and equally important they were "influencers". People may not trust the company web site about XYZ digital cameras but they completely trusted "Phil's Photography Blog". This lead to companies paying close attention to these expert blogs and providing them with lots of information to insure the blogger had the facts. Then companies began to see the blogs as an advertising opportunity and they would put ads on the blogger site and pay the blogger for showing the ads. 

Paid ads lead to paid fees or stipends to help support the blogger. Cynics might say that as the bloggers came to be dependent on this new source of income they may have lost their objectivity and independence. Perhaps their product reviews were no longer unbiased? That is the focus of the FTC -- extreme cases where there is significant money flowing but no disclosure by either the company or the blogger.

Disclosure is a good thing. For many businesses, the imposition of Sarbanes-Oxley and the associated disclosures that are required has become quite a burden in time, effort, and cost. For a blogger, however, disclosure is easy. When I started patrickWeb back in 1995 I added a disclosure page about the web site with a visible link on the home page. I updated it from time to time, most recently in 2005. The patrickWeb disclosure page describes my key affiliations, information policy, and privacy policy.

I did not really have to go to Brazil for the delivery of the Embraer Phenom 100 -- JetQuik demonstrated that they could have done it very professionally on their own -- but it was a once in a lifetime opportunity. No doubt about it, this was an educational experience. Although a somewhat experienced pilot with 500+ hours of flying, that was a drop in the bucket compared to what I learned over the course of nearly ten days with Bill and Mark and the Embraer team. Reading a great deal about the Phenom was informative but nothing compared to spending a week in the hangar and 15+ hours in flight. It is an incredibly well engineered airplane and I will have more comments on the technology aspects of it in future posts.

After arriving in Connecticut from Ft. Lauderdale, Bill and Mark took the Phenom to Stevens Aviation in Dayton, Ohio where it is undergoing some enhancements. Embraer had thought of just about everything but not quite everything, especially in the areas of collision avoidance systems, air-to-ground communications, and audio/video. The interior walls of the plane have to be removed and a half-dozen wiring harnesses have to be installed. The FAA has to inspect and approve every minute detail. The plane will return to Connecticut before the middle of November.  Just so happens I will be in Ohio at that time for a board meeting and will return with the Phenom. 

After yet another FAA inspection, the Phenom will be put into "service" with Diamond Air Charters, Inc., a charter aviation company in Danbury. The plane will be made available to anyone through flyDiamond.com. Federal Aviation Regulation Part 135 provides stringent standards -- above and beyond what private ownership requires -- to insure excellent safety, properly trained and experienced pilots, and regular inspections of all operational aspects of the aircraft and the business. Will the demand be there? Remains to be seen but I believe it will. The VLJ -- very light jet or "microjet" -- fills a niche that is getting harder and harder to fill by normal commercial aviation. The market segment I am referring to is traveling between small and medium sized towns and cities. 

If you need to fly between San Francisco and New York City, you can not beat commercial airlines -- as of this writing $242 round trip with one stop. On the other hand if you want to go from Danbury, Connecticut to Roanoke, Virginia is costs $904 and takes seven and a half hours plus the time to drive to Laguardia and be there in time to park and get through security. In other words it takes a whole day to get there. The Phenom can go direct from Danbury to Roanoke in 80 minutes. Admittedly it is much more expensive, so it comes down to how much is your time worth. For many busy business executives their time is worth a lot. Being able to be in Roanoke in time for coffee, make a presentation, close a deal, and be home for dinner is very good from both a business and personal point of view. Roanoke is a random example -- there are more than 5,000 general aviation airports, most of which are not accessible to commercial aviation but are accessible to very light jets. The U.S. Congress put a wet towel on aviation temporarily but there is another side to the story. See No Plane No Gain.

t was a pleasure to share the Brazilian Adventure in JetBrief and patrickWeb. Below you can find links to each of the stories and a printable document that includes all the stories.

  Day 1 - Flight to Brazil
  Day 2 - Intro to Sao Jose dos Campos
  Day 3 - Test flight and barbecue
  Day 4 - Squawks and the FAA
  Day 5 - FAA Redux
  Day 6 - Campos do Jordao
  Day 7 - Geocaching
  Day 8 - Departure and fuel
  Day 9 - Caribbean islands
  Day 10 - Florida to Connecticut
  Trip Summary
  Printable version including all the stories

The flight to St. Marteen -- about 185 miles east of Puerto Rico --  was over the ocean but never far from an island -- hundreds of them. Think of all the famous vacation spots and we flew over all of them. There have also been some famous movies and pictures of very large airplanes landing just barely above the beach at St. Maarten. Our landing was not that dramatic but it was a beautiful sight to see and Captain Bill greased the Phenom onto the runway as usual. The best part about St. Maarten was the fuel price -- $2.55 per gallon, less than half of what we paid in Brazil. 

Taking off over the beach we headed straight for Florida 41,000 feet. It was hard to make out which island was which but the Bahamas were down there for sure. We landed in Ft. Lauderdale early in the evening and began the import, immigration, and customs processes. The customs agent looked the plane over but much to our surprise he did not go aboard and inspect. Once inside an agent requested passports and asked if anyone had a visa. Our friend and Brazilian pilot, Captain Rafael Silva did and after presenting it he was accosted by a highly uninformed, rude, and antagonistic customs agent.  There was something the agent did not like about the documentation and he berated Rafael for no reason and threatened him with fines and delays. I was so thankful to be back in America but highly embarrassed that such a crude person wore a uniform of the U.S. Government. The despicable treatment put a chill on the thrill of being back home. After the rants were over we loaded our bags into the Hilton van and headed to the hotel. We celebrated the return to the U.S. at the Crab Shack and introduced Rafael to something they don't have in Brazil -- Keywest Conch chowder.

Tomorrow's posting will be a summary of the trip. Stay tuned.

Jet fuel prices are volatile -- down 6% from a year ago but up 10% from a month ago. The prices are also somewhat unpredictable so it is a good idea to use a fuel program such as Colt International to get pre-negotiated prices. Colt can get the price and provide you with a fuel authorization so that when you arrive somewhere the price is already set and the purchase is placed on your Colt card. Colt is international but the airport in Sao Jose dos Campos does not recognize them. In fact they don't accept any credit cards -- cash only. The in thing currently is to say the U.S. dollar is weak but if you are outside of the U.S. people seem to like the dollar very much -- in fact insist on it. With a plane ready to head to the U.S. and only one fuel provider at the airport you can really appreciate competition and know what happens with the lack thereof.

We took off around 4 PM and headed for 41,000 feet and straight to Brazilia, the capital city of Brazil. By the time we got to the FBO, the Petrobras fuel truck was waiting for us. Captain Bill and Captain Rafael Silva, who speaks Portugese, got into a discussion with the fuel truck driver and colleagues but then with a supervisor. We had been told by Colt that we had a fuel authorization but the gentlemen from Petrobras said they never heard of Colt and that their price was north of $6 per gallon and they only accepted cash -- U.S. dollars. Captain Bill pointed to a Shell fuel truck across the runway and the supervisor knew what he meant. The Petrobras truck pulled out and the Shell truck pulled up to take their place. The price was more than $1 per gallon lower. This is another reason to have a delivery consultant like JetQuik along -- they have seen this movie before.

The flight from Brazilia would be the longest leg of the trip -- more than three hours. It started out smoothly but we then entered unexpected and heavy icing. Very heavy even by account of the two heavily experienced captains up front. It was exciting to watch the deicing boots expand and contract and comforting to know well the Embraer engineered deicing equipment worked. I certainly did not expect to see the boots in action on the first day of flight. Belem is a large city on the banks of the Amazon estuary. The city was founded in 1616 and was the first European colony on the Amazon. The giant river is a tiny bit shorter than the Nile but is definitely the largest river in the world by all other measures. At some points in the season it has a width of more than 120 miles. It is not the size that has resulted in there being no bridges over the river -- engineers could certainly design one. The issue is that the rainforest is so intense that there are no roads and cities that a bridge would connect.

Belem undoubtedly has many treasures worth visiting but for transient pilots the city was not a joy -- far from it. The good news was that the FBO had received the Colt fuel authorization so although we did not know the price we were paying we knew it was pre-negotiated by Colt and would be billed to the Colt card. The four of us loaded our bags into a small taxi and made our way over the most pot-holed road I have ever encountered. The drive was a half-hour or so with many red lights. At each one the driver stepped on it! Turns out that stopping at a light is an invitation to thugs to attack. The Hilton was claimed to be the best hotel in the city but the stench upon entering the lobby was a big turn-off and the beds reminded me of my days at Fort Bragg in the U.S. Army forty years ago. It was 11 PM and although we had had no dinner, for some reason no one had much of an appetite.

Tomorrow would begin the island hopping through the Caribbean. Stay tuned.

I headed out from the hotel with the geocaching app on the iPhone. The walk turned out to be several miles including crossing a six-lane highway and walking through a number of neighborhoods that may have been dangerous. I finally turned a corner and immediately knew that the big beautiful tree a couple of blocks away was the spot. Was the cache hidden up in the branches of the tree? Unfortunately, the description and the hint were in Portugese and the passersby did not speak English. I was ready to give up when an elderly couple came by. They interpreted the hint on the iPhone. It said the cache was hidden among the rocks at the base of the tree on the southwest side. I switched over to the iPhone's compass and then went to the spot. The huge roots of the tree with small rocks scattered at the base made an excellent hiding place, but alas I could find nothing.

I have had disappointments in not finding cleverly hidden caches before, but have found 102 of them since 2003. It was very frustrating to not find this one - I know I was at the right spot. There was a bottle of water where the hint said the cache should be. It is possible I was inept at finding it but I had a suspicion that the cache had been stolen. I posted a DNF (did not find) a geocaching.com. The next day the owner of the cache posted something in Portugese. I don't know what it said but the symbol used and the line through the cache name indicated that "This cache is temporarily unavailable". That is code for "stolen". I could not help but wonder if any government aviation entities were involved in this expedition. The good news is that I got a lot of exercise.

At dinner Bill, Mark and I discussed flight planning and how the day would go on Monday (Day 8). It was time for luck to turn our way. Stay tuned.

Campos do Jordão has a population around 50,000 but surges to four times that during their Winter vacation time (July). The city is 5,000 feet above sea level and has an economy based primarity on tourism. It reminded me of Telluride, Colorado and of European ski villages. The architecture was a mix of German, Swiss and Italian. I wish I could have been there during their winter (our summer) and attended their classical music festival. There were many nice restaurants, bars and shops. We also visited a state park called Horto Florestal. I don't know much about horticulture but we saw some trees that I have never seen before. See pictures.

At dinner we decided that Day 7 (Sunday) would be a day to wind the rest of the way down, catch up on some writing and emails, upload some pictures, recharge batteries, and get ready for the (hopefully) final day in Brazil. I learned a lot about aviation from Bill and Mark. Their company, JetQuik, is young but the two of them have 50+ years of experience in the industry.  On Monday I would get an education about aviation fuel!  Stay tuned

Picasa pictures from Campos do Jordao

We started the day with optimism but got an ice cold shower when we learned that the FAA had found an "issue" at 2 PM the prior day (and did not notify anyone until late morning the next day). The "issue" was that the paperwork about the company buying the airplane showed that the company was formed on August 1, 2006. The official document from the State of Connecticut confirming the formation was dated August 2. Tilt. Two different dates -- something must be wrong. Reject everything. No flying time wire. The best laid plans foiled by the bureaucracy.

We had to think through our options quickly. If we get the wire in the next couple of hours we can still get ANAC in for the afternoon, get the conformity completed, contact ANAC in Rio for the overflight permit, and still get to Belem before dark. Flying over the Amazon at night and then landing in the crime riddled city did not sound appealing. As a backup plan we decided to seek a "ferry permit" to take the plane directly to the U.S. and get the conformity inspection and airworthiness certificate there. 

The afternoon turned into a frenetic effort. People running up and down the halls. Great teamwork. We got the flying time wire at 2:30 PM. The next step was to get ANAC to come in to do the inspection. Too late. They start at 8am or 1pm. Ok, on to plan B. Get the ferry permit and then the overflight permit. People said it was impossible to get a ferry permit in less than a day but Mike Origel at airlinecert.com performed miracles. He had the contacts and the FAA was cooperating to issue the permit. We had to pull together a ton of information -- pilot biography and medical, maintenance sign-off that the plane was airworthy, and a number of other documents. Let's call ANAC in Rio and tell them to get ready to issue the overflight permit. They are at lunch. The Olympic decision had just been announced. They were at a long lunch. We made contact with ANAC before 4pm and urged them to wait. We would have the ferry permit any minute. We got it at 5:15 PM. It was Friday afternoon. ANAC had left for the day.

Day 8 would start with high hopes that we would be airborne before the end of the day. We would get ANAC in first thing Monday morning, get the overflight permit from Rio, fuel and  provision the airplane, and head for the States. Now what to do for the next two days? Some said go to the beach. After months of detailed planning and five days of intense focus on the task at hand, I was in no mood for relaxing. On Monday I get an education on buying fuel in Brazil. Stay tuned.

Picasa photo album

The Embraer team must have worked all night -- by mid-morning of Day 4 they had cleared 80 of the 103 squawks on the Phenom 100. Mark Stear of JetQuik continued his due diligence working with Marcelo while Paulo ramped activities on the paperwork side of the process. The steps ahead were to sign off on the plane, close on the transaction, and then connect with the FAA in Oklahoma City where Wright Brothers Aircraft Title was holding our registration paperwork in escrow. (When I say "paper" work I mean it. The registration is a three part - three color -- with carbon paper form). As soon as Embraer informs WB that the airplane has been accepted by the new owners, WB would deliver the paperwork to the FAA and the FAA would then issue a "flying time wire" that would then enable us to have ANAC -- basically the Brazilian FAA -- to conduct a conformity inspection that would result in a Certificate of Airworthiness which would then enable us to make a request of the ANAC office in Rio de Janeiro to issue an overflight permit which would enable us to fly over Brazil to Belem where we would officially "export" the plane from the country. 

Believe it or not, this is a repeatable process. JetQuik has done it more than once. Decision #1 was whether to wait until the last squawk was resolved and jeopardize getting ANAC scheduled for Friday morning (Day 5) or to trust that the Embraer team would keep working on the squawks even if we went ahead with the closing. That was an easy decision -- I trust the Embraer team completely. Getting the "flying time wire" from the FAA usually takes an hour or so. We completed the closing and got the documents to Wright Brothers in Oklahoma City at 12:07 PM. Around 4 PM the Embraer team said they would like to have a small ceremony to celebrate the acceptance of the airplane. It was only 10:07 AM in Oklahoma City so there was plenty of time to get the wire and contact ANAC to confirm the Friday morning inspection. An alcohol scrub removed the temporary Brazilian tail # and enabled N784JP to glisten. Everyone was feeling good. The ceremony included a short tour of Embraer's museum upstairs in the delivery hangar, a nice movie about the Phenom, and some toasts among all. 

We got downstairs to the office area -- each customer group was assigned a very nice office with unlimited WiFi and long distance phone service and incredibly strong coffee -- a bit after 5 PM. No wire yet and the FAA accepts no phone calls after 3PM.  No problem. We will have it first thing in the morning, get ANAC to start the conformity inspection, get the overflight permit, and still get airborne late afternoon Friday, worst case. Captain Bill had reworked all the flight planning details. Got back to the hotel around 8:30 PM. Time for some Brazilian pizza. It was really good.

Day 5 would start with high hopes that we would be airborne before the end of the day. There were surprises in store for us. Stay tuned.

Picasa photo album

Captain Bill Minkoff already had 100+ hours of flight time in the Phenom 100 but I think he was as enthusiastic as I to take the plane for a workout. And a workout it was. The initial climb to 41,000 feet took about a half hour. Once at a reduced speed, Bill put down the landing gear! At 18,000 feet he depressurized the cabin. Whooosh! I thought I would feel my breathing get heavy but all returned to normal quickly. I don't know all the maneuvers but Bill put the plane through it's paces and it passed with flying colors. Not a single squawk with airframe, engines, or avionics. The only issue is that upon descent when things warm up from 60 below to above freezing, the emergency door handle defrosts and leaks water into the cabin. This is a known problem and Embraer has a fix (some insulation) coming soon. The landing at Gavião Peixoto was smooth as glass.

The test flight could have gone anywhere but the advantage of going to Embraer Unidade Gavião Peixoto Airport is that the company owns it and has control of the airspace above it. It also has the distinction of being the longest runway in the Americas -- there are two in Russia and one in China that are a bit longer. Five thousand feet is more than enough for the Phenom -- Gavião Peixoto is 16,295 feet. The control towers -- and all air route traffic control -- in Brazil are operated by the FAB (Força Aérea Brasileira ), the largest Air Force in Latin America, with about 700 manned aircraft in service, and 73,000 personnel on active duty.

Unfortunately, because of various military projects at Embraer Unidade Gavião Peixoto Airport, it is not permissible to take any pictures. We were able to take a short tour of the facilities and have some lunch in the employee cafeteria (where all employees get free meals). Seeing the inside of a Phenom during construction was impressive. The Phenom is a midget compared to a Boeing 777 but both were designed with CATIA (Computer Aided Three-dimensional Interactive Application), software originally developed by the French company Dassault Systemes to develop Dassault's Mirage fighter jet. There were eight Phenom's on the assembly line and others in various stages of painting and final trim. In all we counted 35 Phenom 100's (and three 300's), including the ones back at the delivery hangar. Although visiting Gavião Peixoto is not part of the normal delivery process, it would certainly convince any doubters about the seriousness of the Phenom program.

The wind was really howling when it was time to depart and since there was no tow bar handy on the tarmac (I am sure they had one close by), the gear pins were removed, Bill released the emergency brake, and a couple of people easily turned the Phenom ninety degrees so the wind was not blowing into the engines during startup. (See the guy on YouTube effortlessly spin a Phenom 180 degrees).

Once back on the ground it was time for Mark Stear of JetQuik aka Inspector Clouseau to begin examining the interior and exterior for squawks.  This is where the value of having delivery assistance comes in. Being an aeronautical engineer and with experience working at several aviation companies, Mark has seen it all. I may have found a few places where the paint wasn't perfect or a blemish in the interior but Mark found 103! None of these were safety related or structural in any way. They were cosmetic items -- a tiny scratch here, a rivet not painted just right, or a tiny spot on a seat. Mark went over every square inch of the plane - literally from top to bottom -- using his flashlight. He used a marker to literally put a circle around each item. Embraer documented every squawk in both English and Portuguese. We were assured a team would work during the night to correct all the minor defects. I saw them working as we left for the evening. By company policy, each person entering the plane removed their shoes, were not allowed to wear belts or rings, and placed hair covering on their heads and booties on their feet. They treated the airplane like it was their own baby.

Dinner this evening was very special as it included Executive AirShare, JetQuik, and the Embraer team.  Villa d'Aldeia Churrascuria has a Rozio de Carnes that is a real treat. People call it a barbecue but the term does not do justice to the special service provided. I have seen a lot of salad bars around the world but never one like this (see pictures) and the flow of delicious food was continuous. If you are not a carnivore, this is not your place.  Brazilian people are very friendly, courteous and professional and it was a great pleasure to get to know some of them better.

Day 4 would start with inspecting progress on the squawks and beginning the process of acquiring the Phenom. Stay tuned.

Picasa photo album

The flight arrived on time in Sao Paulo and things went smoothly through immigration and customs. An Embraer driver was waiting to take me up to San Jose dos Campos -- about 75 miles north of Sao Paulo. Sao Jose dos Campos is a city of more than 600,000 people and headquarters of Embraer, the third largest aircraft manufacturing company in the world. The hotel Caesar Business would be my home for the next six nights.

The shuttle bus from the hotel to Building F-300 -- the delivery hangar -- takes about ten minutes, the last several of which is driving by the immense Embraer facilities where 15,000 people work. As I walked in the door, I was greeted by Mark Steer and Bill Minkoff of JetQuik who introduced me to Paulo Negreiros, Contracts Administrator and Marcelo Cruz, Configuration Engineer. These four people became very special to me as the week unfolded -- I plan to maintain contact with them in the months and years ahead.

The original plan had been to arrive on Monday, start the three-day process for inspection and closing, and then depart on Thursday for the U.S. However, I had received a call on Day -3 that there was something wrong with the airplane. Turns out the problem was a tendency for the plane to roll while at cruise but the engineering team was able to make an adjustment to the flaps which corrected the problem. Nevertheless, there was a delay. Bill began the flight planning for a possible Friday departure -- routes, weather forecasts, fuel prices, hotels, and local transportation.

During the afternoon there were two positive developments relayed to us by Marcelo and Paulo. First was the news that Embraer had arranged for a shuttle flight the next day to take us up to the production plant in Gavião Peixoto, where major components are manufactured and flight testing is conducted. We would then bring the plane back to the delivery center. This sounded like a good idea to me because I had wanted to see the factory there anyway. Later in the afternoon there was a second surprise development -- the Phenom 100 would be arriving at the delivery center in Sao Jose dos Campos today!

We waited on the tarmac in the cold breeze and around 7 PM we saw a plane making the approach. As  it turned onto final, there was no mistaking that it was the Phenom. It was thrilling to see the Phenom taxi up to building F-300. After shutdown the door opened and out came Captain Rafael Silva, Embraer Test Pilot. There was not enough light to take good pictures so that had to wait for Day 3 in the hangar. We would also get to know Rafael much better as it turned out he would be in the cockpit on the flight home on Day 10.

Bill, Mark, and I met up back at the hotel with Adam Letts, Director of Operations at Executive AirShare, a fractional Phenom ownership company based in Kansas City, Missouri, and Rob Posselt, a partner at JetSolutions - Europe.  We went to a casual Brazilian restaurant -- I could not pronounce the name of the large fish which was their specialty -- but it was the first of a string of tastes of Brazil's excellent food.

Day 3 would begin the process of inspecting and acquiring the Phenom. Stay tuned.

There are also some more pictures uploaded.

There were some key trends that were reinforced at DEMO again this year. Many companies in some way talked about mobile. Most companies either provide a web service or use web services as their platform. The term "cloud" is gaining traction in their vocabulary. Most companies were media related in some way or provided or used social networking. None of these things are new, by any means, but DEMO confirmed their strategic importance and demonstrated significant implementations. I don't think any of them have cracked the code so to speak but there were many that had exciting visions and demos. There were two changes in direction I noticed compared to last year. First is that nearly everybody at the conference had an iPhone. Secondly, most of the companies either offer their software for the Mac or are planning to.

There isn't time to visit all of companies so I try to be selective -- I visited 25 of the companies this time. Some of the ones I found interesting follow. They are in no particular order.

Local Dirt says they want to be "Everyone's place to buy, sell, and find local food". They have created an e-commerce platform to enable grocery stores or consumer groups to buy from local farmers and farmer markets. Locally grown food is the fastest growing segment of the food business and Local Dirt got a lot of interest.

CallSpark! aims to replace the phone icon in your iPhone with their. The enhancement is that if you want to call Fedex or Marriott or Hertz, CallSpark! finds the number for you even though it is not in your iPhone contact list. Basically, CallSpark! virtually expands your contact list to find people or businesses. I look forward to trying it out when it is on the App Store.

DOTGO enables you to use your mobile phone to quickly, easily, and reliably access any web site -- to read the news, check a train schedule, or track a package by simply sending a text message.  For example you could send a text to DOTCOM (368266) and put Coca Cola in the body of the message. DOTGO would have a marketing agreement with Coca Cola that would enable them to respond with information to you such as a link to go to a special offer.

Keen has a really slick commerce program to automate the small printers of the world. Every deal with a local printer? The one is this area does everything manually -- preferably by phone but also fax. No email! Keen takes a broad view of the processes involved and has a comprehensive solution to streamline the process of getting things printed.

Fusebox is a collaborative system that does it all. Instant messaging, annotating or tagging movies with friends, and have online meetings. Take a look.

Gogrok is in this space too. They say they are going to make on-line collaboration easier and more interactive so that people can understand each other completely via the Internet. I found it interesting but suspect it will have trouble getting traction.

Intelius has a "People Search" which they claim is a great way to find and reconnect with family, old friends, relatives -- just about anyone! People Search reports include phone numbers, address history, ages, birth dates, household members, home value, income and more. They promoted it as a date check. Frightening! 

Cazoodle is a specialized search engine for buying things. It not only finds things but also organizes the various features and options so you can make a good choice and get a good price.

Digsby integrates instant messaging, email, and social networks into one easy to use application. That is their goal. I did not find very intuitive but it was defintely clever. The idea is to make it easy to write something and place it as a tweet and a Facebook post in a few mouse clicks.

Radioweave says they are the "second century of radio" and they have a system that creates a custom broadcasting "channel". They say that In traditional radio, you tune in to a single channel until you are bored and then you change channels.

This is just a sample. They were all interesting. Statistically, of the seventy companies at Demo probably a half-dozen will survive. Some will get purchased and become a feature in another company's offering. Some will run out of money and move on to another idea. Entrepreneurs never stop.

On the morning of Day 10 the three member crew -- Captain Bill, Flight Engineer Mark, and assistant navigator John -- departed Fort Lauderdale - Hollywood International Airporton the last leg of our 5,000 mile journey and climbed to 41,000 feet in about a half hour. From that point, we were able to fly non-stop to Danbury, Connecticut (KDXR) and land with 493 pounds of fuel on board. The range and performance of the Embraer Phenom 100 far exceeded my expectations. At cruise we were burning 76 gallons of fuel per hour. By aviation standards this is very efficient. Our speed varied but likely averaged above 375 mph. 

The winds aloft were highly variable with a constant crosswind from the west that reached as high as 137 knots. At times, we had a headwind component, and at times a tailwind component, with the overall average probably netting out to zero. However, the strong crosswind component required that the plane crab into the wind by as much as 19 degrees. This meant we were tracking northbound over the ground with our nose pointed west. Airplanes like to fly straight and the significant crab angle is not good for efficiency, making the non-stop performance all the more impressive.Once we got to the New York area, there were quite a few vectors due to traffic. We experienced moderate turbulence as we came down from high altitude and the winds on the field were gusting at more than 30 miles per hour. It was quite bouncy, but Captain Bill greased the plane onto the ground very smoothly. The Phenom 100 -- tail # N784JP -- continued on to Dayton, Ohio where it will spend a few weeks at Stevens Aviation for the installation of some additional features.

Speaking of Captain Bill, I must say that the services, advice, flight planning, and piloting skills provided by Bill Minkoff and Mark Stear of JetQuik were superb. I got to know them really well during our extended (partly unplanned) stay in Sao Jose dos Campos. On a scale of 1 to 10, I would rate them an 11. There is much to share about what happened between Day 1 and Day 10. Stay tuned.

There are quite a few pictures and movies of Embraer people and jets in the Picasa Web Album - there are many more and at some point I will get them organized.  Note that the Phenom tail # of the plane we flew back was PT-TGX for the first month or so of it's life. (All Brazilian airplanes have a tail # starting with PP, PR, PT or PU. All American airplanes start with N, dating back many years to the Air National Guard.) An alcohol wipe of the engine covers on October 1 (Day 4) removed the PT-TGX letters and revealed the permanent tail # of N784JP.

The re-kindled interest lead to an investment a couple of years ago in a small aviation charter business in Danbury, Connecticut called Diamond Air Charters. The company started a dozen years ago with one airplane and now has six. Although getting a black eye from Congress and car companies, chartering aircraft can add tremendous convenience and cost effective transportation for busy executives, especially when it comes to destinations that have general aviation airports -- there are 5,300 of them. A major change in the economic model of charter aviation is about to enter the picture with the emergence of a new category of aircraft called "very light jets" or VLJ's. The new jets will typically seat two pilots plus four passengers, can fly up to 41,000 feet at more than 400 mph like big jets, are very quiet, and are highly fuel efficient compared to prior generations of aircraft. The leading producer of the new planes will likely be Embraer. The name means "a Brazilian aerospace company" and it is headquartered in Sao Jose dos Campos, Brazil.

Check-in for the flight to Sao Paulo at JFK was uneventful although it could have been much more automated. A swipe of the finger or a vascular scan could have validated that it was me and then the online reservation could have been confirmed and an electronic message sent to the gate to be followed by a second biometric authentication. In the future I expect that we will be able to go directly to the gate, authenticate and board. Security was rigorous as usual and I knew the pound of oxiniium that makes up my artificial knee would set off the alarm. The body check was easy but the "please remove your laptop" step proved more difficult. What is a laptop? I removed the ThinkPad as usual but the Kindle and Kindle DX were still in my backpack. Are they laptops? They surely are computers -- the person doing the scanning said he believed I had a DVD player. That must be what the scan looked like. I also had a GPS, a pedometer, a Sony HDCam, an iPod Nano, and a few other electronic gadgets in the bag. None of them are "laptops". The line of demarcation will get more and more blurred moving forward.

My first trip to Brazil was in 2004 when I visited Salvador, Bahia for an IT conference. It was very beautiful there but my visit was just an overnight stay to give a speech. Today's flight was to Sao Paulo, Brazil where I would be spending at least four very full days -- no trips to the beach. Brazil is the fifth largest country in the world, with nearly 200 million people and 4,655 miles of coastline and it is the largest national economy in Latin America and the tenth largest economy in the world. Brazilian exports are booming, with major export products including coffee, automobiles, soybeans, iron ore, orange juice, steel, ethanol, textiles, footwear, corned beef, electrical equipment and aircraft. It is the latter product that brought me here. Stay tuned.