Accident

Posted by John Patrick on Nov 20, 2003 in Healthcare

Emergency roomIn February 2003 I had an accident. I won’t bore you with the details — a freak fall that resulted in a concussion. It was quite an ordeal — but nothing compared to the associated paperwork. After arriving at the hospital via ambulance, the first encounter with the medical system was a person approaching my bed with a ThinkPad on a cart. I I was glad to see that it was a ThinkPad but a bit surprised at the priorities. I was bleading and suffering a concusion but the most important thing was to get my vital data (insurance data, not medical data) into electronic form. You would think that this near real-time capture of data would assure speedy processing of the charges and settlement by my HMO. I spent four hours in the emergency room but after more than nine months, the financial aspects of the incident are still not settled. (read more)

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