How to Empty Your Inbox

I got a call from Claire Suddath at Bloomberg Businessweek a few weeks ago. She told me about their upcoming second annual “How To” special issue.  We talked quite a bit about the history of email and various approaches to manage it. By necessity, the story had to be edited down quite a bit to fit the available space. (The nice thing about the Web is that space is unlimited. See my original story that caught Claire’s eye below).  My little story is called “How to Empty Your Inbox” and it appears here.  The “How To” special issue includes 55 stories from “CEOs, tech visionaries, U.S. senators, an NFL referee, an artist, and, for good measure, an 11-year-old and a 106-year-old”.  The guest contributors shared a lot of interesting perspectives, and Businessweek did a nice job pulling it all together. The stories can be found here.  

Since I wrote the story last December, I have become more and more dependent on Boomerang.  Whenever I send anyone an email to which I hope for a reply, I click the check box  to have Boomerang send the email back to me if I don’t get a reply to it in X hours or days or weeks, depending on the timeliness needed. Whenever I receive board materials to read, I boomerang them back to me the night before the meeting or the morning of a train or plane ride to the meeting. When an email arrives that I really want to read but don’t have time to at the moment, I boomerang it back to me when I think I will have time. I have numerous periodic emails that I send to myself but where I click the “Send Later” button and have Boomerang send it to me on a specific date or once a month, quarterly, or annually. Boomerang is more than an email manager — it helps you manage your tasks and workflow. 

Original story about Boomerang as published on patrickWeb on December 3, 2011

I wish I had a dollar for every task management application I have used over the last few decades. There are many good ones, but the task manager that consistently works for me–and that I always end up relying on the most–is email. It is not true for everyone, but for me, an email in the inbox is a call to action. If there are more than a handfull of emails in my inbox, I do not feel I am in control of my life. When I have answered an email or taken some action based on that email and I then delete the email, I feel I have accomplished something. When the inbox is empty I feel very good — I have things under control. The problem is that on many days, getting to an empty state for the inbox is just not in the cards. Enter Boomerang!

Boomerang for Gmail is a browser plugin (for Firefox or Chrome) that I have found to be a great productivity tool. It is not a task manager, per se, but it greatly enhances my ability to get to the empty inbox state. If I receive an email invitation to attend an event and the RSVP date is two weeks from now and I don’t have time at the moment to consider it — Boomerang! I click the boomerang button and select “return to my inbox in 4 days”. You can click on choices such as in an hour, four hours, tomorrow morning, tomorrow afternoon, in a week, in a month, or at 3PM on March 14, 2013. A couple of clicks and the email is out of your inbox — but it will be back at a time when you are ready to deal with it. You can also send yourself an email and click the boomerang button to have it sent to you every Saturrning as a reminder to put out the trash. I have one email that comes to my inbox on the first of every month to remind me to update a Google Doc that I maintain as a log with my business use car mileage. Another one on the 15th of the month reminds me to update my steps database from my pedometer. If I am really busy when one of those mails arrives, no problem, just click the boomerang button and have it come back to you in a day or two or next week.

Boomerang also helps with workflow. For example, I may  read the news on the iPad with Pulp and see a story that I think would be of interest to others.  I hit the share button in Pulp and it sends me an email with the story link. I see the email later but I am not ready to write a story just yet — Boomerang! A couple of clicks and the email comes back to me Saturday morning. Another very powerful feature helps with follow-up. You can send someone an email requesting something and select a boomerang option to have the email return to you in four days if there has not been a reply to your email. A few clicks and you get a follow-up system. Boomerange also works with the iPad and iPhone. Maybe something better will come along, but for now, Boomerang for Gmail is helping me organize things the way I want and allowing me to stay on top of things and keep a feeling of being in control.  If you overuse it and everything gets boomeranged and nothing ever gets done, well then you have other problems that technology can’t solve!

Tags: bloomberg, boomerang, businessweek, e-mail, email, inbox, john patrick, productivity, task, task manager

The Future of the Internet

The following story was published in the April 2012 issue of  Sun and Surf Magazine

The Future of the Internet
By John R. Patrick

The future of the Internet in our lives is very positive but we are only about 10% of the way there. Of all the things that could be done online that would save us time and simplify our lives, only 10% of them are there. Travel and banking web sites are getting better, but we are still at the early stages of what is possible. Consider retail e-commerce. Although there has been continuous and steady growth of retail e-commerce, it still represents just 5% of total retail sales. Why isn’t it 25% or more? Much is written about that here at patrickWeb but the short version is that there are still a lot of lame web sites. “Click here for the location of our nearest dealer where you can visit” or “call to get a price on the product you just found” or “Click here to download this form, fill it out, and fax it to us”. It is no wonder that Amazon captured 28% of all online sales in the fourth quarter of 2011. One company out of 4 million retailers got more than a quarter of all the sales. Have you ever heard a friend complain about poor customer service at Amazon? They walk in the customer’s shoes and deliver a terrific experience. Most of the rest of the e-businesses in the world have a long way to go. And in the physical world, there are the ubiquitous clipboards at doctor offices where we take a pen and provide a lot of information that they already have.

The changes in Internet technology have been continuous for decades and there is no end in sight. For the past fifteen years, I have been writing about the evolution of the Internet by describing developments in seven key areas: Fast, Always On, Everywhere, Natural, Intelligent, Easy, and Trusted. In the following paragraphs, I will hit the highlights of some of the more important trends and developments.

Fast
Broadband in the U.S. is not a pretty story compared to other parts of the world. We are second after China in the number of broadband users, but 28th in the world in the number of broadband users as a percentage of our population. The problem is that there are too many lobbyists, and the FCC is a political organization. The new FCC head is a very smart guy with technology and business experience. He totally gets it. The only problem is that AT&T, Comcast, and Verizon have more lawyers than the FCC does. Meanwhile France is offering 100 megabit access for $90 per month and rolling out WiFi throughout the country. Thanks to the telco lobby, many states have banned the offering of WiFi by municipal entities. Every citizen in Greenland has Internet access. We have 31,000 post offices.

Always On
WiFi is part of the fabric of the world. The big shift is the streaming of data — not just tweets, but data from *things* — bridges, toll booths, traffic lights, buildings, cars, iPhones, Androids, handheld GPS devices, weather instruments, and health monitoring devices attached to people. The growth in creation of data is staggering. Of all the data in the world, 90% of it was created in the last two years. YouTube receives 60 hours of new video every hour – an hour every minute. Wikipedia has 4 million articles and 8,000 editors. Hospital physicians will soon be adjusting the drip rate on infusion pumps in the hospital from their office based on real-time data from the patient. WiFi-enabled infusion pumps will enable hospital administrators to know where the pumps are (they never have enough of them) and which ones need maintenance.

Everywhere
There are one billion computers (including tablets), one billion cars, 1.5 billion televisions, and 2 billion Internet users. Small numbers compared to cell phones — 5.2 billion paid subscribers. The Internet used to be where your PC is, but now the Internet is where you are.  Most of the cell phones are dumb but soon most of them will be smart and they will all have Internet access. The mobile web is unfolding and is taking part in creating data by streaming data to the Cloud and then consuming data by streaming it from the Cloud. When you take a picture on your iPhone, it goes into the photostream and from there to iCloud and from there to all of your other devices and, if you choose, to the devices of your friends and family.

Natural
Social networking has become fundamental to all aspects of our economy and society. Integration of social networking with a full range of web applications will evolve to become the primary means of finding jobs, finding employees, finding business partners, and collaborating on projects. The emerging issue is that many people, especially young ones, are a bit liberal with sharing their every movement — what they are eating, listening to, where they are headed, their current latitude and longitude, and where they slept last night. They are not thinking that some day they may run for office or interview for a job. A new protocol will emerge to enable people to “erase” things they placed on the Internet. The Europeans may legislate it. OpenSocial is an important new standard that will enable social media apps that work across all of the social media sites.

Intelligent
The Semantic Web is the next big turn of the crank for the evolution of the World Wide Web. Most web pages have links but do not have context. The words on the web page do not necessarily mean anything — but they could. For example, if a web page said “Join us for a concert by The Eagles at Kimmel Center in Philadelphia next Tuesday” that set of words could have a lot of context. Clicking on it could add the concert to your calendar, knowing what “next Tuesday” means. It would also know exactly where the Kimmel Center is and provide a map. The Eagles is a performing group that performs a particular genre and your music player would receive a list of suggestions of music they have recorded or links to live concerts under way at the moment and make recommendations about their music to your friends. This is the tip of the iceberg. The semantic web will lead us to a point where most of the interactions of web pages will be between computers, not between computers and people. The biggest growth of intelligence is occurring in the field of analytics. Exabytes of data are being stored. A byte is 8 bits (a bit is a zero or a 1) and represents one character. An exabyte is a 1 followed by 18 zeroes! Business Intelligence and analytics are poised to enable new insight into the mounds of data – “Big Data” — that are being accumulated. Analytics will enable businesses to make sense of the explosion of data, develop digital models of their business, and continuously adapt it to what is going on. IBM’s Watson successfully challenged humans on the Jeopardy Show, but what is more interesting is the ability for a primary care physician to call and get a recommendation based on patient symptoms and measurements they describe to Watson. Within a couple of seconds Watson technology will be able to review all available medical information in the world and make a useful suggestion.

Easy
Technology is not the easiest thing at times. There are many dimensions to “easy” but one good example is the Nintendo Wii. At a local senior center, members find the Wii to be their exercise coach. It is not just for kids! The iPhone and iPad have shown how easy it can be to get applications on a handheld computer. Amazon has done the same with the Kindle. Most companies still don’t get the idea that the Internet is about power to the people. If you can’t make it simple, people won’t buy it. Cloud computing has become the mainstay for me and for millions. The ease, convenience, and reliability of the Cloud is compelling. Add Dropbox to your laptop and your iPad and your iPhone and you have a completely replicated set of data – all of your data at your disposal wherever you are and with whatever device you may be using. How about the future of TV? Three of the most common remotes — BlueRay, Cable box, and TV — include 151 buttons. Even a savvy child could not possibly master this impossible user interface. Boxee TV has produced a good model of the future of TV – think of it like TV Guide on the web — but I suspect that an upcoming Apple TV will be what finally provides the needed regime change.

Trusted
This is the big one. Can we trust the Internet? Security technology is available to achieve much higher levels of security than is presently deployed both at enterprise and consumer levels. It is a constant battle and requires significant budgets and a lot of talented people to maintain the needed security. The equally important issue is privacy. The good news is that there are some good technology solutions available to help us control access to our Internet habits. The bad news is that politicians have gotten interested in the subject. Banks have our personal information and they are using it. Healthcare insurers have more information about our health than our doctors do. Nevertheless, there is much to be optimistic about when it comes to electronic medical records. Perhaps 25% of doctors and hospitals use them but they are not easily interchangeable and accessible. This will change over the next few years as the government adds dollar incentives to make it happen. The result will be better quality of care, better outcomes, and fewer errors. And, fewer clipboards.

In January, I gave a talk about the Future of the Internet and Healthcare at the SIIA Conference in New York. The slides and a video of the presentation can be found here.

About the author

John R. Patrick (john@patrickweb.com) is president of Attitude LLC and former vice president of Internet technology at IBM. Mr. Patrick was a founding member of the World Wide Web Consortium at MIT in 1994 and of the Global Internet Project. He is a fellow of the Institute of Electrical and Electronic Engineers and a member of the American College of Healthcare Executives.  He is a director of Knovel Corporation, WebMediaBrands, Inc., and Western Connecticut Health Network. He is the author of Net Attitude: What It Is, How to Get It, and Why Your Company Can’t Survive Without It (Perseus, 2001).

About SUN and SURF

SUN and SURF Magazine is published quarterly and mailed to all property owners in Hammock Dunes in Palm Coast, Florida. The magazine currently has a circulation of approximately 1,000.

Tags: analytics, big data, cardionet, corventis, IBM, internet, Internet Technology, ipad, patientslikeme, social media, telemonitoring

Boomerang Your E-mail

I wish I had a dollar for every task management application I have used over the last few decades. There are many good ones, but the task manager that consistently works for me–and that I always end up relying on the most–is email. It is not true for everyone, but for me, an email in the inbox is a call to action. If there are more than a handfull of emails in my inbox, I do not feel I am in control of my life. When I have answered an email or taken some action based on that email and I then delete the email, I feel I have accomplished something. When the inbox is empty I feel very good — I have things under control. The problem is that on many days, getting to an empty state for the inbox is just not in the cards. Enter Boomerang!

Boomerang for Gmail is a browser plugin (for Firefox or Chrome) that I have found to be a great productivity tool. It is not a task manager, per se, but it greatly enhances my ability to get to the empty inbox state. If I receive an email invitation to attend an event and the RSVP date is two weeks from now and I don’t have time at the moment to consider it — Boomerang! I click the boomerang button and select “return to my inbox in 4 days”. You can click on choices such as in an hour, four hours, tomorrow morning, tomorrow afternoon, in a week, in a month, or at 3PM on March 14, 2013. A couple of clicks and the email is out of your inbox — but it will be back at a time when you are ready to deal with it. You can also send yourself an email and click the boomerang button to have it sent to you every Saturrning as a reminder to put out the trash. I have one email that comes to my inbox on the first of every month to remind me to update a Google Doc that I maintain as a log with my business use car mileage. Another one on the 15th of the month reminds me to update my steps database from my pedometer. If I am really busy when one of those mails arrives, no problem, just click the boomerang button and have it come back to you in a day or two or next week.

Boomerang also helps with workflow. For example, I may  read the news on the iPad with Pulp and see a story that I think would be of interest to others.  I hit the share button in Pulp and it sends me an email with the story link. I see the email later but I am not ready to write a story just yet — Boomerang! A couple of clicks and the email comes back to me Saturday morning. Another very powerful feature helps with follow-up. You can send someone an email requesting something and select a boomerang option to have the email return to you in four days if there has not been a reply to your email. A few clicks and you get a follow-up system. Boomerange also works with the iPad and iPhone. Maybe something better will come along, but for now, Boomerang for Gmail is helping me organize things the way I want and allowing me to stay on top of things and keep a feeling of being in control.  If you overuse it and everything gets boomeranged and nothing ever gets done, well then you have other problems that technology can’t solve!

Tags: boomerang, e-mail, email, productivity, task, task manager

Freedom of Communication

Happy Birthday to all as we celebrate the birthday of our Nation. I am not sure who said it, but it is a great quotation, “The greatest lesson we can learn from the past. . . is that freedom is at the core of every successful nation in the world.” Freedom of speech is a key element from among the many freedoms that millions of people–unfortunately, not all people–enjoy. The Internet has added multiple channels of communication since the early days of Simple Mail Transfer Protocol (SMTP), the Internet standard for electronic mail (e-mail). The first synchronous communication channel was Internet Relay Chat (IRC), and it was followed by instant messaging, various Web chat services, and Short Message Service (SMS), the text communication service component of mobile communication systems (cell phones). Enter social networks, or social media, and we have a whole new layer of channels. I think of this evolution as starting with the basic communications layer, the Internet. On top of the Internet we have a great application called the World Wide Web, and it gives us multi-media content sharing, e-commerce, e-learning, e-health, and many other applications. I think of social networking as a layer on top of the Web that gives us a way to blog, collaborate, share, hangout, chit, chat, chit chat, tweet, hire, be hired, network, find investors, make deals, find a date, get married, and much more.

Will Facebook dominate the new world of social media? Who knows? Perhaps. Perhaps not. At one point it looked like Myspace would dominate. It was the most popular social networking site in the United States in June 2006, but two years later it was overtaken by Facebook. Then the company was purchased by News Corporation for $580 million, and then on June 29, 2011, Myspace was sold to Specific Media for $35 million. The unstoppable got stopped. It could happen to Facebook too. The Internet has proven many times that no one company is too big to fail. Enter the Google Plus Project. I explained it this morning around the holiday breakfast table at the Lake. Some family members are tech savvy, some not. They all were shaking their heads in the affirmative as soon as I described Google Plus Circles. You can have a family circle, a boating circle, a friends circle, an acquaintance circle, a new mothers circle, a hospital board circle, etc. When you post something to the family circle, you know exactly who is going to be able to read it. This is the issue with Facebook–when you post something, you are likely not sure who is going to be able to read it. There are privacy controls but nobody seems to quite understand them. Let me cite LinkedIn to make the point. I have 304 “Connections” at LinkedIn. These are people I actually know. The 304 connections link me to 7,487,410 other people, not counting the 76,856 new people that were added to my network since June 27. If you are looking for a job, having friends of your friends’ friends know about you may be a good thing. When you are writing a personal reflection about something to share with your friends, do you really want the network effect? Perhaps not. With Google Plus, when you post something to your friends circle, you know exactly who is going to be able to read what you had to say. The war over social network market share is underway. Based on what I see so far, I would not rule out Google. If key influencers begin to shift allegiance, the momentum for Facebook could change very quickly.

The bottom line is that we should be thankful that we can communicate or not whenever we want. It is one of our greatest freedoms. Let us be mindful of the many millions of people who have no freedom to communicate. Stay tuned and have a nice 4th.

Epilogue: This story appears in the blog, Twitter, Facebook, and Google Plus.

Tags: facebook, google, google plus, myspace, news corp, news corporation, social, social media, social networking, specific media, twitter

R2D2 – WiFi – 1xRTT

A high school teacher named Kristen wrote to say that her students had been using some web pages from the patrickWeb blog as a source of information for their studies and projects. The posting below is one of the pages they found useful. The story was originally posted on June 10, 2003. One of the students in Kristen’s class, Brian, contributed an additional link to the blog that he has found particularly valuable in using Linux. I am grateful to all readers for using patrickWeb and especially appreciate it when they make suggestions or report errors in the site. Having just updated the site to an all new design, I am sure there will be some bugs that are discovered.

WiFi is such a clean and user-friendly name. WiFi stands for “wireless fidelity” and it is based on a standard called 802.11 — but who cares? It is becoming a household name, more and more available, and extremely useful. The information technology and telecommunications industries often get enamored with the technical name or the name of a standard and then these “tech-names” take on a life of their own — even though they may be next to impossible to remember, spell, or understand. An example is the technology used in the Sprint PCS wireless service which I use with my ThinkPad. It is referred to as 1xRTT. Somewhat like R2D2 except that I think most people know what R2D2 is.

According to Webopedia.com, 1xRTT is short for single carrier (1x) radio transmission technology, a 3G wireless technology based on the CDMA platform. 1xRTT has the capability of providing ISDN-like speeds of up to 144 Kbps. 1xRTT is also referred to as CDMA2000. Clear as mud? What are 3G and CDMA? Again, according to Webopedia.com, 3G is an ITU specification for the third generation (analog cellular was the first generation, digital PCS the second) of mobile communications technology. 3G promises increased bandwidth, up to 384 Kbps when a device is stationary or moving at pedestrian speed, 128 Kbps in a car, and 2 Mbps in fixed applications. 3G will work over wireless air interfaces such as GSM, TDMA, and CDMA. The new EDGE air interface has been developed specifically to meet the bandwidth needs of 3G. Seems that each definition leads to several others.

CDMA is short for Code-Division Multiple Access, a digital cellular technology that uses spread-spectrum techniques. Unlike competing systems, such as GSM, that use TDMA, CDMA does not assign a specific frequency to each user. Instead, every channel uses the full available spectrum. Individual conversations are encoded with a pseudo-random digital sequence. CDMA is a military technology first used during World War II by the English allies to foil German attempts at jamming transmissions. The allies decided to transmit over several frequencies, instead of one, making it difficult for the Germans to pick up the complete signal. Because Qualcomm Inc. created communications chips for CDMA technology, it was privy to the classified information. Once the information became public, Qualcomm claimed patents on the technology and became the first to commercialize it.

As for what to use, I’ll stick with WiFi. When on the train or other places that don’t have WiFi yet, I continue to use the Sprint PCS service. Or is it 1xRTT? Or 3G? Or CDMA? It really is a good service, albeit expensive. I rarely get the advertised 100 kbps+ speed but it is usually at least 50 kbps. The best part is that there are no wires and if the signal is lost, it reconnects when a strong enough signal reappears. I hope the definitions were useful to those may have been curious like me. I found them at Webopedia, which is one of internet.com‘s network of more than 160 Web sites. They have the sites organized into 16 channels. You can find further information at Internet.com.

Other patrickWeb stories about WiFi

Tags: Internet Technology, internet.com, WiFi

Linkedin

I remember being a bit skeptical when LinkedIn first got started. Although I cannot say that I have personally benefited from being a member, I have found it a pleasure to help others by linking them to someone that I know. The concept is a good one: linking people together and enabling linkees to find one another. If you are friends with a few hundred people, then the friends of the friends of the friends of the friends of those friends likely adds up to millions oe people. The beneficiaries would be those who are looking for a job, looking to hire someone, forming a collaborative network, putting a deal together, or just getting in touch. These are all good things. Many people use LinkedIn as a place to put their profile. Mine is at http://www.linkedin.com/in/jrpatrick (I am not looking for a job), but if someone is really intersted in finding out who you are then a profile at wikipedia can be more comprehensive. My wikipedia entry is at http://en.wikipedia.org/wiki/John_R._Patrick.

The question about LinkedIn is how will it make a profit? So far, job ads are Linkedin’s biggest source of revenue. The basic membership is free but the premium services are quite expensive, like $30 to $75 per month. That is a lot to pay to be able to find someone and send them an email. Perhaps businesses find it cost justified. I hope so. LinkedIn is prudently seeking all the revenue streams it can find: general advertising, job ads, employment services, and premium memberships. Reid Hoffman, the founder of LinkedIn, has had a strong and consistent vision about linking people together. The company is seeking to go public to raise funds for expansion and I wish them the best. Their email to early subscribers was a nice touch.

I want to personally thank you because you were one of LinkedIn’s first million members (member number 371,197 in fact!). In any technology adoption lifecycle, there are the early adopters, those who help lead the way. That was you. We hit a big milestone at LinkedIn this week when our 100 millionth member joined the site. When we founded LinkedIn, our vision was to help the world’s professionals be more successful and productive. Today, with your help, LinkedIn is changing the lives of millions of members by helping them connect with others, find jobs, get insights, start a business, and much more. We are grateful for your support and look forward to helping you accomplish much more in the years to come. I hope that you are having a great year.

Sincerely,

	Reid Hoffman Co-founder and Chairman LinkedIn

Tags: john patrick, linkedin, wikipedia

Limited Time Only

I got an email from the New York Times this morning saying “Limited time only: Save 50% on home delivery + more”. The obvious reflection is who has limited time? Me or the New York Times? Time is on the side of the reader or subscriber. While the publishers thrash around trying to figure out how to preserve their former revenue streams, consumers can enjoy the many choices of web sites, blogs, RSS feeds, tweets, and iPad apps to get the news they want, when they want it, and in the format they want to read. A major milestone in my reading history happened last week. I started reading Business Week in 1967 and have read it faithfully every Friday for the last 44 years. My subscription ran out in February and for some reason I was not contacted to renew it. I signed up for the new iPad Business Week app and read it instead. I will never have another print version. Too bad in a way but the iPad version is so much easier to read, to browse, to enjoy. The New York Times, on the other hand, is not easy and enjoyable to read on the iPad. They don’t have the right model yet. For general news I find news.google.com to be the best overall and when reading news on the iPad I use Pulp. Pulp lets me organize the news the way I want to read it, not the way the New York Times wants me to read it. The bottom line: the New York Times has limited time.

Tags: ipad, New York Times, news

Health Discussions Forum

I am grateful to the readers of patrickWeb for years of visits to the blog and providing excellent feedback to me. I especially appreicate hearing about a typo or bad link or something that improves the site for everyone. As you may have detected, I have developed a strong interest in healthcare.  The interest in healthcare is not new — there are currently 54 posts in patrickWeb that are healthcare related. The involvement on the board and committees of Western Connecticut Healthcare has intensified the interest. I am also working on a doctorate in health administration.

About six months ago I learned about Dr. Eric Lutker, a retired psychologist who is my neighbor in Florida. Eric developed a learning institute at the club we belong to where he invites various resident speakers to make a presentation. I was one of his invited speakers and on election day last month I gave a talk about, guess what, the Future of the Internet. Much of my view about the future of the Internet correlates strongly with the future of healthcare, and my talks have gravitated toward the intersection of information technology and clinical technology. The Q&A session after the talk was 75% healthcare related, and afterward Eric suggested we start a blog on the subject. Hence, the Health Discussions Forum was born. Our goal is simple. We plan to post short healthcare related stories about things we read or opinions and reflections we may have. We have opened up the commenting feature of the blog to allow others to comment on what we write or on the comments other readers have written. We are not sure where it will lead but hopefully, it will be the beginning of a dialog on the important issues and innovations emerging in a very important part of all of our lives.

Now for the true confessions part of this posting. Most readers of patrickWeb visit the blog with Google Reader or other blog readers but there are approximately 300 readers who subscribe via email, receiving the entire post by email whenever a new story is created. I outsource this service through a provider called Feedblitz. In my enthusiasm for the new healthcare blog, I configured Feedblitz to send Health Discussion Forum postings to the patrickWeb subscribers. Less than 5% have unsubscribed so I hope that is because the posts were appreciated or at least tolerated. If you are a subscriber and prefer not to get the healthcare posts, you can unsubscribe at the bottom of one of the emails or if you prefer, just let me know and I will take care of it for you. I apologize to anyone that feels they got opted in unknowingly. If you are not a subscriber to Health Discussions Forum and want to give it a try, feel free to subscribe using the form below.

Tags: blogging, forum, health, health care, health discussions, Healthcare, patrickWeb

Wall Street Journal Finally Gets It

The first purchase I made on the iPad back in April when I received the first day delivery was to sign up for the Wall Street Journal subscription. At $3.99 per week, it is not inexpensive, but the Journal has very good content and I faithfully read it every day. I had been reading it on the Kindle but for newspaper reading, the iPad is better, so I cancelled the Kindle subscription. I then realized that my “electronic” subscription (on the web) was about to expire and I was solicited by email to renew. But wait! I have to pay to read the WSJ on the web, pay again on the iPad, pay again on the Kindle, Android, print, the next new gadget too? Yes, to all of the above. This clearly makes no sense. Many of us writing about publishing models called out for a “pay once, read anywhere” model. It seemed to be falling on deaf ears until I received the following email on the day before Thanksgiving. Publishing models of all kinds are under attack but a single subscription with ability to read on the device or devices of your choice is clearly the only rational way from a consumer perspective. Publishers will have to negotiate with Steve Jobs, Jeff Bezos, and others and it does not make their life easier but it is the only way they can survive.

As a valued customer of The Wall Street Journal for iPad™, you now have full access to WSJ.com and WSJ Mobile Reader, at no additional cost. To start enjoying The Journal from your mobile phone, desktop or laptop, just log in using your existing user name and password for iPad. In addition, your WSJ for iPad subscription includes full access to our new Android Tablet app, currently available on the Samsung GALAXY Tab.

Start Enjoying Full Access Now

If you have any questions, please contact our Customer Service team at 877.975.2897 or tablet@wsj.com.

We hope you continue to enjoy The Wall Street Journal, anytime, anywhere.

Best Regards,

The Wall Street Journal

Customer Service

Tags: ipad, journal, publishing, wall street journal

Health Discussions Forum

A new friend in Florida invited me to give a talk about the Future of the Internet. Approximately 50 people came on election day for a buffet lunch and an informal talk with Q&A. My intensified interest in healthcare has caused me to orient most of the Internet technology examples toward clinical cases or health policy. (The latest slides from my presentation can be found here). The Q&A session was dominated by healthcare questions–it is clearly a subject on most of our minds. My new friend, Eric Lutker, is a retired psychologist and lifelong learner. He suggested that we start a new blog to focus on, guess what? Healthcare. So, the early part of the weekend was spent setting up the new blog which we named the Healthcare Discussions Forum and you can find it at healthdiscussions.net. So far there are a half-dozen posts by Eric and me but Eric has let a few hundred of his friends know about it and by this post I am sharing it with patrickWeb readers. Who knows where this is headed but, if you are interested in what we are doing, please stop by the Healthcare Discussions Forum.

Tags: blogging, florida, health, Healthcare, Internet Technology