Expedited Deception

Last week I received a very official looking envelope in the mail. It came from PO Box 757, Chanhassen, MN 55317. Both sides of the envelope were emblazoned with labels including something for everyone -  “ExpeditedDelivery GRAM”, “Package Tracking Number 80495100562″, “Extremely Urent”, “Recipient please hand deliver to addressee”, “Expedited – Not available to all locations”, “Special Notes on Enclosure”, “Time sensitive material”, “Materials Inspected”, “Recipient Name Confirmed”, “Postage Paid”, “Address of Recipient Confirmed”, “Delivery Date Verified”, “Service – Expedited”, “Weight 1 oz”, “Zone – 4″, “Sender authorizes the delivery of this shipment without obtaining a release signature and shall indemnify and hold harmless the shipper from any claims resulting therefrom”, “Release Signature – KC”, “Revision date 1/96″, “Format 196″, “Printed in U.S.A.” The envelope contained everything except the identity of who had sent it. Can you believe it? I did not make this up. I actually received the envelope described. It was obvious that someone was desperate to deceive the recipient to open the envelope. Who was it from? SiriusXM Satellite Radio. What was the extremely urgent matter being brought to my attention? “There’s never been a better time to be a SiriusXM Satellite Radio subscriber. Reactivate your XMradio today with this Special Offer!” I respect aggressive marketing when it is of high-integrity. This sham from XMSirius had no integrity. Fraud might be slightly strong, but at a minimum their mailing is based on deceipt — trying to trick the recipient to open the envelope. If the mailing was intended to be humorous that would be ok — if they had added their name to it.

If you read financial commentary about SIRI (the stock symbol for XMSirius, coincidentally the name of the new voice recognition software in the iPhone 4S), you find the word “desperate” used quite often. Seeking Alpha said that the SiriusXM 2012 subscriber outlook fell short of Wall Street’s consensus estimates. It also noted that the low subscriber number was just one of several disappointing subscriber measurements (see the full story – SiriusXM And Slowing Subscriber Growth). The conversion rate – the percentage of OEM trial subscribers that become self pay subscribers – is expected to show no improvement in 2012 and the self-pay monthly churn (the cancellation rate for subscribers that had previously chosen to pay for the service) is projected at 2.1%. These are most likely two of the primary drivers behind the company’s relatively low forecast of 1.3 million net additional new subscribers in 2012.

Meanwhile, Pandora seems to be gaining subscribers rapidly. PaidContent.org reported that Pandora had 94 million registered users as of their IPO filing in May, of whom 34 million are considered “active” users. That’s up from 53 million users registered and 18 million “active” in the same quarter last year. The listening numbers are even more impressive — Pandora played 1.6 billion hours of music in the quarter ending April 30, compared with 700 million hours the prior year. See New Numbers From Pandora Show Big Growth But No Profits for more details. It is not just CDs, newspapers, and video that is being impacted by the Internet — add satellites to the list.

Tags: disintermediation, internet, music, satellite, sirius, xm

Speech at SIIA

It was a privilege to be a speaker at the Software & Information Industry Association (SIIA) conference in New York on January 25. The subject of the speech was The Future of the Internet but I included an emphasis on impact to healthcare and publishing. The conference was attended by executives from the publishing and software industries. I do not know why the video was captured in five segments, but until I get a consolidated version, the links are below. The slides were on my iPad and the video doesn’t show the screen the audience was looking at. If you want to see the slides, they are here.

Part 1
Part 2
Part 3
Part 4
Part 5

Tags: future, health, Healthcare, hospital, internet, john patrick, medicine, music, publisher, siia, technology

Kindle Update

Thanks to Mary Keough, over at IBM, for reading my post and correcting me on the weight of the Kindle Touch. I was thinking of the new $79 Kindle when I said six ounces. I weighed four devices this morning to make sure I got this right. Here is what I found.

I have to admit that I am vascillating a bit between the Kindle and the Kindel Touch. They are both very light and a pleasure to read on. The touch screen is nice, but the simple buttons on the Kindle create a certainty about your intentions. When I swipe, sometimes I go back a page to make sure I had not swiped two pages. With the Kindle, a click is always “a” click. All the Kindle devices are great, and I suspect the Fire will keep getting better with software updates and follow-on models.

Mary asked about the advertising and quetioned whether it is worth the extra $30 on the Kindle or $40 on the Touch to get the device “without special offers”. My opinion is that it is not worth the extra money. The special offers appear as a screen saver when you stop reading. They are totally unobtrusive. You can easily not even notice them. If you want to look more closely and are interested in something being offered, you can go for it. Speaking of reading, the biography of Steve Jobs by Walter Isaacson was really great (see Apple at Grand Central Terminal). I am now reading Fall of Giants: Book One of the Century Trilogy by Ken Follett. I have read most of his books, and this one too is really good so far. 

 Other patrickWeb stories related to the Kindle

Tags: amazon, apple, fall of giants, fire, founders hall, ipad, iPhone, isaacson, ken follett, Kindle, kindle fire, kindle touch, steve jobs

Kindle Fire – Part 2

On September 28, Amazon announced three new Kindles — a $79 Kindle, the $99 Kindle Touch, and the $199 Android-based color touch screen Kindle Fire tablet. Technology pundits have criticized the Kindle Fire’s touch screen and various aspects of the user interface (see Daily Report: Kindle Fire Attracts Critics, and Buyers – NYTimes.com). I have observed the shortcomings also, but I think the device has a market niche that will be well served — people who like to read books. At $199, it is less than half the cost of an iPad. Amazon will relentlessly promote the Fire on its site and is rumored to be nearly ready to provide software updates for better performance and improved user interface.

I remain a believer in purpose-built devices. The iPad is great for documents, weather, stocks, surfing the web, and reading books at the kitchen counter. The Kindle Fire is great for reading books. That is what it does best. It can also do most everything the iPad can, but not everything. I don’t see myself giving a slide presentation with a projector and the Fire. I don’t plan to put 40 gigtabytes of dropbox folders containing all my data on the Fire. The Fire is great for reading a book, listening to music, or watching a movie. It is basically a media player. You can do many tablet computing tasks, but that is not what it is best at. The device I like the best for reading books is the new Kindle Touch. It weighs six ounces and has no moving parts. Turning pages and setting bookmarks is as easy as a touch. You can change the font size to the optimum and read comfortably for long periods of time wherever you may be — incuding outdoors in the sun, which you can do with an iPad. If I am at the kitchen counter and want to read for ten minutes, I launch the Kindle app on the iPad and it automatically takes me to wherever I left off on the Fire or iPhone or wherever I last read — a seamless experience. So many gadgets, so little time! I plan to donate the entry-model Kindle to the senior center.

Tags: amazon, apple, fire, founders hall, ipad, iPhone, Kindle, kindle fire, kindle touch

Johannes Brahms

The Variations on a Theme of Haydn by Johannes Brahms was good, the Suite from The Nutcracker by Pyotr Ilyich Tchaikovsky was excellent , but the Johannes Brahms Symphony No. 2 was fantastic. His second symphony was composed by Brahms, the German compser,  during a visit to Austria during the summer of 1877. The composition was short compared to the reported fifteen years it took Brahms to complete his First Symphony. The second symphony was scored for 2 flutes, 2 oboes, 2 clarinets, 2 bassoons, 4 horns, 2 trumpets, 3 trombones, tuba, timpani, and a strings section. The Ridgefield Symphony Orchestra is 70+ in size and performed the symphony with great aplomb. It was the best orchestral sound I can recall hearing from the RSO in the three decades I have been listening to them. Maestro Steichen was masterful and articulated every detail of the Brahams composition. We are fortunate to have such a great orchestra in our community.

Brahms was born in Hamburg, Germany in 1833, 42 years after Mozart had passed away. He lived to be 64, much longer than normal at the time, and he was interred next to Beethoven and Schubert, two composers he greatly admired. I find it interesting that Brahms met with Wagner in Vienna and they listened to each others music. Among his works were the Hungarian Dances, four symponies, a half-dozen great piano sonatas, including the Ave Maria. I love music of all kinds, but on Sundays I listen only to classical music. I am grateful for Pandora which lets me select from so many excellent streaming channels. Today I listed to Boston Baroque.

Tags: brahms, classical music, germany, Ridgefield, symphony

Neil Sedaka in Bethel Woods

Most of the entries in the Favorite Concerts page are classical music concerts, but last night at the Bethel Woods Center for the Arts was a different kind of “classical” music. The New Jersey Symphony Orchestra was conducted by our own Jerry Steichen, music director of the Ridgefield Symphony Orchestra. The rendezvous of my brother and his wife and my wife and I was to be via our motorcycles, but the weather did not cooperate. With probability at 50% we go, but when it is 70% with large hail and severe winds, we opt out and go in the cage. Not that we are afraid of getting wet, as we have many times, but going to a concert and sitting there soaked to the bone is no fun. We made the right call as it did in fact rain quite a bit. After Jerry conducted a number of piceces, he lead the excellent orchestra in playing the legendary singer and songwriter, Neil Sedaka, who launched his official foray into classical music with Joie de Vivre, Sedaka’s first symphony.  He also performed his new piano concerto, “Manhattan Intermezzo”.  Sedaka composed a lot of music, some of which he performed, but much of which he composed for others. Connie Francis recorded his “Stupid Cupid.” and “Where the Boys Are”, which would be her biggest hit. Sedaka recorded chart toppers “The Diary,” “Oh! Carol,” ” Stairway to Heaven,” “Calendar Girl,” “Little Devil,” “Happy Birthday Sweet Sixteen,” “Next Door To An Angel,” and “Breaking Up Is Hard To Do”. The New Jersey Symphony Orchestra is said to be comprised of some of the country’s finest musicians, but accompanying pop songs from fifty years go may have been a first for them. As for Neil Sedaka– he was amazing. A spring in his step, the enthusiasm of someone less than half his age, and a voice showing no signs of age. His diversity in genre was impressive. Having sold 40 million albums and an abundance of royalty inflow from his creative efforts, he surely is not engaging in a dozen performances per year for the money. He is inspired by the excitement of entertaining others. The Bethel Woods Center for the Arts is a first class venu. Bethel Woods is in Bethel, New York,  became famous in 1969 when nearly 500,000 people gathered at Max Yasgur’s Farm for “Three Days of Peace and Music”. If you enter the Center for the Arts address of 200 Hurd Road, Bethel, NY, in your mapping software or GPS, there is a good chance it will direct you to the hamlet of Bethel which is actually part of Pine Plains, NY. The “other” Bethel is the “town” of Bethel which is actually in the unincorporated hamlet of White Lake, NY. By the way, Woodstock, where the concert was helf is 43 miles from the Bethel Woods Center for the Arts, where the Woodstock Museum is. If you dig a little deeper, you will find there is also another White Lake in upstate New York. It was a great trip and we learned a lot we didn’t know: Neil Sedaka wrote a symphony and played a concerto. We also learned there are two Bethels and two White Lakes.

Tags: bethel, bethel woods, buddy holly, chantelles, classics, doo wop, drifters, fifties, fireflies, jerry steichen, kenny vance, neil sedaka, new jersey symphony, passions, pine plains, planotones, white lake, woodstock

Tanglewood by Trike – 2011

It was a special treat to be able to enjoy a nice 400 mile motorcycle trip along with a memorable concert at Tanglewood. The ride from the lakehouse in Pennsylvania to Lenox, Massachusetts took us on interstate highways initially but then mostly on state and county backroads in the state of New York and then on numerous back roads to Massachusetts, through West Stockbridge and into Berkshire County to Lenox, the summer home of the Boston Symphony Orchestra.

The BSO weekend concert included one of the world’s foremost concert pianists, Emanuel Ax, performing one of my favorites, Mozart’s Piano Concerto No. 22 in E-flat, K.482, written in Vienna in 1785 when the young composer was writing many new concertos for performances featuring himself as soloist. I have been listening to Emanuel Ax for decades but this is the first time I had seen him in a live performance. He was amazing. Performing the “too many notes” of Mozart seemed like a joy to him as it was to us.

Lionel Bringuier, assistant conductor of the Los Angeles Philharmonic Orchestra, who made his BSO and Tanglewood debut in this program, was also amazing. It was great to see that there are young conductors coming up through the ranks. His energy was exciting for all.

The first concert at Tanglewood was in 1936 and since then a substantial organization and support structure has grown up around the beautiful facility. The capacity is 24,000. Not sure how many were there on Sunday but thousands for sure. Although the main gate was closed to cars when we arrived the police happily motioned us in. Most big events are very courteous to motorcyclists. They save some choice parking areas that are not big enough for cars but are perfect for bikes (or trikes). There were thousands of cars, but just two trikes!

Most people bring wagons with their folded chairs and tables and dinner. Some make quite an elaborate evening out of the free seats on the lawn and embellish their wines and dinners with candles and even candelabras. Nothing that fancy, but we had a great dinner at the Dakota Steak House in Pittsfield.

On the way back we headed across the Hudson River via the Rip Van Winkle Bridge and then up route 385 to Coxackie where we met with our daughter and grandchildren at the Blue Water Bistro. After a delightful lunch, we headed down route 209 along the historic Delaware and Hudson Canal and then back to the Lake. We dodged a few thunderstorms but did not get too wet. We look forward now to another trike trip to Bethel Woods. Stay tuned.

Tags: boston pops, boston symphony orchestra, bso, dakota, delaware and hudson, hudson, hudson river, james taylor, john williams, keith lockhart, kingston, lenox, motorcycle, mozart, pittsfield, route 209, smetana, stockbridge, tanglewood, tchaikovsky, trike, woodstock, yo-yo ma

Doo Wop – Why They Keep Going

Most of the entries in the Favorite Concerts pageare classical music concerts, but last night at the Bethel Woods Center for the Arts was a different kind of “classical” music. The NY Doo Wop Extravaganza featured The Mystics (“Hushabye”), The Passions (“Just To Be With You”), The Classics (“Till Then”), Buddy Holly’s Crickets (“Peggy Sue”), Charlie Thomas & The Drifters (“Under The Boardwalk”), Kenny Vance & The Planotones (“Looking For An Echo”), The Chantels (“Maybe”), and The Fireflies (“You Were Mine”). The Doo Wop spectacular featured these and many more classics of the 50s & 60s. It was a real trip down memory lane.

The Origins of Doo Wop are debated but most would agree that it evolved from a merging of pop, gospel, blues, jazz and swing elements in the late 1940′s and early 50′s. Some call it vocal group harmonizing at it’s best. It would be hard to disagree that Doo Wop music is, innocent, joyous, romantic and, almost spiritual.

Watching these performing groups on stage is always inspiring. A little arithmetic from the fifties to now can quickly show that most of the performers were well past 60. Charlie Thomas was 74 in April, Kenny Vance will be 68 in December. Some looked their age, some did not. All of them had great voices and rhythm. If you look at their concert schedules on the web sites you can see that they are performing almost constantly — one group claimed 208 concerts last year. Why are they doing this? Why don’t they stop and retire? It is possible some lived past their means or did not invest in their future during the hay days and now need the money. Others may do it out of loyalty to other members of their group. Some may not know what else to do. Most however, are probably doing it because they love it. You could see the sparkle in their eyes and the spring in their step. As the audience raved, the performers were inspired, and the cycle continued. It was a great night and a nice trike ride to arrive back at the Lake at midnight.

Tags: bethel woods, buddy holly, chantelles, classics, doo wop, drifters, fifties, fireflies, kenny vance, passions, planotones

Apple Event – June 2011

The annual Apple worldwide developer conference opening keynote drew a crowd of 5,200. It would have been much larger if the auditorium had the capacity. The extraordinary video is a “must see” if you are interested in either the Apple products or the marketing that surrounds them. The two-hour video is an exemplary model for how to communicate. Tell them what you are going to tell them. Tell them. Tell them what you told them. Not a new idea, but executed by the Apple executive team with incredible precision, enthusiasm, and clarity. They also added an important element to the classic three-element communications model. Demo it to them. You get the feeling that the executive team knows exactly what they are talking about and are passionate about it.

Next month we get to see Lion and I for one can’t wait. It sounds like Apple is really listening to what customers want. For the iOS 5 update, we will have to wait until “the Fall”, but it also has a large number of exciting features. The big one is integration with iCloud. The immediate question many people have is what does iCloud mean for Dropbox? There are many unanswered questions. Google, Apple, and Amazon are at war to win our hearts, minds, and bits for their clouds. Some will say that iCloud is a makeover of MobileMe but I believe it is much more than that. iCloud will be continuously streaming billions of bits to all of our Apple devices — songs, photos, emails, web page and reading material bookmarks, calendar updates and reminders, contact information, tweets, and much more. While Google, Apple, and Amazon will strive to get our more and more of our loyalty, there are many parts of our digital lives that they don’t touch.

Every Saturday morning, I update my Quicken data on the MacBook at the kitchen counter. After I close Quicken, the file is immediately updated at dropbox.com. A bit later, I head into my office and access Quicken on the iMac. All the data is there, updated and ready to use. The same file is also on the iPhone and iPad and a handful of ThinkPads that are scattered around the house. Cloud computing does not mean putting everything in the cloud instead of on your computer — it means putting data in the cloud so that it can be replicated to all your devices. Your data is no longer where you PC is — your data is where you are. Some photo afficianados will prefer to use Picasa instead of iPhoto. Some will use Google Docs instead of Apple Pages, Numbers, and Keynote. Some will use Amazon for their music. For me it will be Pandora. I plan to try iCloud as soon as possible and will surely use it for my purchased music, probably for photos, and probably not for documents. Definietely not for Quicken and various specialized files like my web site content, GPS data, etc.. All the boards I serve on distribute materials via pdf files. When I receive those by email I detach them to dropbox.com folders. I then synchronize Goodreader with dropbox on the iPad so that all the pdfs are local on the iPad for use at board meetings. I am enthusiastic about iCloud but I do not see it taking over my digital life, at least not yet.

Tags: amazon, apple, cloud computing, dropbox, google, icloud, imac, ipad, iPhone, lion, mac osx, twitter

iPad 2 Launched

The iPad 2 announcement was mostly as expected. Ordering it at 7 AM this morning was also as expected — easy, fast, pleasant, enticing for extra goodies, followed by immediate and precise confirming communications from Apple. The order status shows: Ships: 5 – 7 business days and Delivers: Mar 22 – Mar 29. I ran into a friend at lunch who ordered around noon and his confirmation showed April 8, so that implies a large backlog already created. Not surprising. I have heard many people say that the iPad 2 will cause them to order because of the cameras for FaceTime. I agree with them — that is going to be a really great feature of the iPad 2. I can’t wait to see my grandchildren on it. Not a substitute for seeing them in person but a great experience in between visits. I read today that a manufacturer of private aircraft is including an iPad with each airplane that will include the POH (pilot operating handbook) and all documentation associated with the plane. This is just one of many thousands of ways that the tablet computer will integrate with our business and personal lives. Even if the price was the same, who would want to buy an airplane and get a PC included with all the documentation? Nobody. It would never be considered. There are many implications of tablets. One of them is that physical media is history — disks, tapes, diskettes, CDs, DVDs, USB memory sticks, external hard drives, etc. When you combine an iPad with Dropbox you have it all — a powerful computer connected to the Internet and a cloud computing repository that will sync all of your data between the iPad, the iPhone, your Mac, your PC, Windows, Linux, whatever. Although Bill Gates’ PC is moving toward history, he was right when he envisioned information at your fingertips!

Tags: apple, cloud computing, dropbox, facetime, gates, ipad, ipad 2, pc, tablet